CONTACT US

Sproutivae™ provides email assistance for product details, order questions, delivery concerns, returns, and website information.
Please describe the matter clearly and identify the product involved whenever possible.
For an existing order, include the order number and the name associated with that order.
Photographs may be requested when an item arrives damaged, incomplete, or materially different from its listing.
Sproutivae™ is operated by Zhanjiang Yuanyi Technology Co., Ltd.
Customer support email: service@sproutivae.com.

Questions about sizing or compatibility should include the relevant measurements, planting setup, container type, shelf space, or intended use. Support can clarify the specifications shown on the product page but cannot assess individual growing conditions remotely.

Do not send passwords, identity documents, private records, or information that is unrelated to the request.

Messages are reviewed during normal business operations. Response times may vary during weekends, public holidays, seasonal gardening periods, carrier disruptions, or unusually high request volume. No customer-service telephone number or public visitor location is currently listed.

Zhanjiang Yuanyi Technology Co., Ltd.